Support

Questions, bug reports, or feedback about MyQalb — reach out and we'll get back to you.

Contact

The fastest way to reach us is by email. Include your device model and iOS version if you're reporting a bug.

Prayer times look wrong. Check that Location access is enabled for MyQalb in Settings → Privacy & Security → Location Services, then reopen the app.
Subscription or billing issue. Subscriptions are managed entirely by Apple — refunds and billing questions go through Settings → [your name] → Subscriptions on your device, or reportaproblem.apple.com.
Prayer Focus / app blocking isn't pausing apps. Make sure Screen Time access is granted (Prayer Focus → Enable Screen Time) and that you've selected at least one app to pause.
Something else. Email us — we read every message.